四） Expressing Wishes And Congratulations
祝福祝賀語用在適當(dāng)?shù)臅r候會使客人感覺愉悅，所以學(xué)習(xí)一些祝賀語是很有必要的。
Usual—used Wishing Expression: 一般祝愿：
1. I wish you good health. 祝您身體健康。
2. Good luck! 祝您好運！
3. Wish you every success. 祝您一切順利。
Festival Wishes: 節(jié)日祝愿：
1. Happy New Year! 新年快樂！
2. Merry Christmas! 圣誕快樂！
Farewell Wishes: 送行祝愿：
1. I wish you a pleasant journey. 祝您旅途愉快。
2. I hope you’ll have a good time. 祝您玩得痛快。
3. Bon Voyage! 一路順風(fēng)！
Wishes Expression To Patient: 對病人的祝愿：
1. I wish you an early recovery. 祝您早日康復(fù)。
2. Best wishes for a speedy recovery. (同上)
Birthday Wishes: 祝賀生日：
Happy birthday! 生日快樂！
Congratulations: 祝賀喜事：
1. Congratulations! 祝賀您！
2. My hearty congratulations! 我衷心的祝賀您！

 

 

日鐵餐廳日常用語
Accepting a reservation
Dialogue:
W: Good morning Japanese restaurant. May I help you/What can I do for you?
上午好，日本料理，我能幫到您什么？
G: Yes, I’d like to reserve a table for tonight.
我想今晚在這訂張桌子。
W: Certainly sir. For how many persons?（問人數(shù)）
當(dāng)然可以了，先生。請問要訂多少人的桌子呢？
G: Six.
六個人。
W: At what time would you like it?（問時間）
請問什么時候光臨呢？
G: 7:30 tonight.
今晚7點半。
W: Yes, sir. May I have your name and telephone number?（客人名字及電話）
好的，先生。能告訴我您的姓名和電話嗎？
G: It’s Smith and my number is 123456
史密斯，我的電話是123456
W: Thank you very much Mr. Smith. A table for 6 at 7:30 tonight. Is that right?（確認(rèn)）
非常感謝，史密斯先生。今晚七點半一張六人桌,對嗎？
G: Yes, thank you.
是的，謝謝。
W: We will hold the table for 15 minutes. And we look forward to seeing you/ Thank you for calling us.
我們?yōu)槟Ａ糇雷?5分鐘。非常期盼您的光臨！

備注：1 接電話時 問候語+餐廳名+May I help you?/What can I do for you?/Is there anything I
can do for you?
2 接受預(yù)訂要問人數(shù)、預(yù)定時間、用餐形式（根據(jù)實際情況）、名字及電話。
Buffet自助餐 a la cart散點
3在結(jié)束通話之前要做一個確定（confirm）。
4 注意禮貌用語
Fully booked
Dialogue:
W: Good evening. Japanese restaurant. May I help you?
晚上好，日本料理，請問能幫到您什么？
G: Yes, I’d like to reserve 2 tables at 8:00 tonight.
我想訂兩張桌子，今晚八點。
W: I’m sorry, sir, there aren’t any table left for 8:00 tonight. But we can book one for you at 9:00.
不好意思，先生。今晚八點的桌子全部預(yù)訂完畢，但我們九點會有位子。
G: No, that’s too late
. 不好，那太晚了。
W: I’m terribly sorry, sir.
實在很抱歉，先生
G: How about tomorrow evening?
明晚呢？
W: We are fully booked for tomorrow evening, and I can’t guarantee anything, but we’ll try our best. I hope you’ll understand.
明晚的桌子也預(yù)訂完畢了，我們不能保證，但會盡力而為。希望您能諒解。
G: I do, but I would appreciate it if you could arrange it.
我明白，但如果你們能幫忙安排到位子我會很感激的。
W: May I have your name and telephone number?
請問您的名字和電話？
G: David Hale…
大衛(wèi)……
W: I’ll call you when there is a free table for tomorrow evening at 8:00.
明晚八點如有位子我們會盡快通知您。
G: Thank you. Bye.
謝謝，再見。
W: Bye.
備注：當(dāng)座位已預(yù)訂滿時要表示歉意，盡量滿足客人的要求，如：征求客人另安排時間或如有空桌再聯(lián)系客人
Seating the guest
Dialogue:
W: Good evening , sir.
G: My name is Smith. I’ve booked a table for 2 for 8:00.
我是史密斯，我訂了八點的桌子。
W: That’s right ,Mr. Smith, a table for 2.Would you come this way ,please? Be careful of the steps. would you like to sit here? /How about this table?
是的，史密斯先生，一張2人桌。這邊請，小心臺階。座這里怎么樣？
G: It’s fine, thank you.
好的，謝謝。
W: You’re welcome. Please take a seat. Here is the menu, sir.
不客氣。請坐。這是菜單，先生。

W: Good evening, madam, welcome to our restaurant.
G: Good evening. Table for four, please...
晚上好，一張四人桌。
W: Do you have a reservation, madam?
請問有預(yù)訂嗎？
G: No, we just have arrived.
沒有，我們才來。
W: This way, please. How about this table?
這邊請。這張桌子怎樣？
G: Could we have a table over there by the window?
我們能坐窗戶旁邊嗎？
W: I’m sorry, It’s already reserved. Would you like this one?
抱歉，那張桌子被預(yù)訂了。這張桌子怎樣？
G: Ok, we will take this one.
好吧，就這張。
備注：客人光臨時首先要問是否有預(yù)訂，如有將其領(lǐng)至預(yù)定位子，注意提醒客人小心地滑、有階梯等
如果餐廳滿了可說 Sorry, the restaurant is full now, could you wait for a moment? 對不起，現(xiàn)在餐廳客滿了，請稍等?；騑e can seat you in 10 minutes.我們會10分鐘內(nèi)安排您入坐。
Taking Order
Dialogue:
W: Excuse me, sir, are you ready to order?
打擾了先生，現(xiàn)在能為您點餐了嗎？
G: May I have a look at the menu first?
我想先看看菜單
W: Sure, please take your time. I’ll be back to take your order.
好，請慢慢看。我回頭為您點餐
G: Waiter, I’d like The Mixed Fried Rice
服務(wù)員，來一份鐵板燒炒飯。
W: Ok, would you like anything else?
好的，請問還要點別的嗎?
G: And Sweet a seasonal salad
一份四季沙拉。
W：Which dressing would you like to go with your salad? We have Italian dressing, Orange dressing and 1000 Island dressing.
請問您要什么沙拉醬呢？我們有意大利汁、柳橙汁和千島汁。
W: Would you like some soup?
要來點什么湯嗎？
G: Yes, and what kind of soup do you serve?
好的，你們有什么湯？
W: We have oxtail soup, onion soup, corn soup, and seafood soup.
我們有牛尾湯，洋蔥湯，玉米湯和海鮮湯。
G: Oxtail Soup sounds good, get me one please.
牛尾湯聽起來不錯，來一份。
W: Thank you. So you have ordered…. Would you like some drink ?
謝謝。您點了…要不要來點飲料呢？
G: No, thanks.(That’s all, thank you.)
W: Thank you very much, your meal will be sent to you in 15 minutes.
非常感謝，您點的菜15分鐘內(nèi)做好。
G: Thank you.

黃金句型：
1 Are you ready to order?/ May I take your order?
可以為您點餐了嗎？
2 All right, and you…? (當(dāng)分開點餐，一人點完，詢問另外一人時)
好的，您要點什么呢？
3.Would you like some dessert?
請問要不要來點甜點呢？
4．What would you like to drink？
請問要什么飲料呢？
5 .So, you have order …, Is that right?(confirm)
您點了…… 對嗎？
6．I’m afraid it will take some time for this dish, about 25 minutes. Do you mind waiting a little bit longer?
恐怕這道菜要等25分鐘，您介意嗎？
7. Your meal will be sent to you in 30 minutes.
您的點菜30分鐘后上來。
8. Would you like separate bills?
請問要分單嗎？
9. Please enjoy your meal.
請慢用。
Making Recommendation

DialogueⅠ
W: Excuse me, sir, are you ready to order?
打攪一下，先生，現(xiàn)在可以點餐了嗎？
G: Yes, I am. But there’re so many things on the menu that look fine. Could you recommend me something special?
是的。但菜單令我眼花繚亂，你能推薦點有特色的嗎？
W: Yes, sir. We have Goose liver and lobster combination . It’s our chef’s recommendation. It’s delicious and worth a try.
好的，先生。我們有海悅脆皮雞，它是我們大廚的拿手菜，非?？煽冢档靡粐L。
G: Ok, I’ll take it.

DialogueⅡ
W：May I take your order, sir?
G: Yes, please. I’d like Tenderloin steak。好的，我要來一份菲力牛排。
W: I’m very sorry, It ’s sold out now .Would you like to try our sirloin steak? (May I suggest …)It’s also very delicious/tasty/good.
對不起，菲力牛排售完了，要不要試一試我們的沙朗牛排，味道很好的
G: All right. I’ll take that.
要記住的句型：
1 …is very popular here. It’s very tasty. Would you like to try it?
……是我們餐廳最受歡迎的菜式之一，味道非常好，您要不要試試？
2 Would you like to try our delicious dessert? It has many variety of tastes.
您要不要試試我們的美味點心，它還有多種口味。
3 (Today) we have … 今天，我們有。。。
Today’s special is… 今天的特色菜有。。。
4.Why not try some? 為什么不嘗嘗呢？
5 There isn’t/aren’t any… left. 。。。售完了。
6. 記住對話中的黑體句型
7. 在客人詢問特色菜或其點的菜式?jīng)]有時，可適時向客人推薦。注意靈活使用。
Key Words:
Invoice發(fā)票 juice 果汁 crab 蟹 sour 酸的
Receipt收據(jù) mustard 芥末 scallop 干貝 bitter 苦的
A la cart散點 soy sauce 醬油 oyster 蠔 hot 辣的
Buffet自助餐 chilly sauce辣椒醬 snail 田螺 fishy 腥的
Reservation預(yù)訂 credit card 信用卡 trout 鱒魚 rare 半熟的
Drink list酒水單 shrimp 蝦 eel 鰻魚 overdone 老的
Napkin餐巾 prawn 明蝦 in soybean sauce 鹵的
Ashtray煙灰缸 lobster 龍蝦 sweet 甜的 the smell of mutton 騷味
Presenting The Bill

New Words: cash現(xiàn)金 bill 帳單 receipt收據(jù) change找零，改變 credit card信用卡 sign 簽名（動）
1Situation One: Pay In Cash(現(xiàn)金付帳)
(G: guest, W: waiter)
G: Waiter, the bill, please. 服務(wù)員，結(jié)帳。
W: Yes, sir. 好的，先生。
Here is your check/bill, sir, thank you. 這是您的帳單，先生。謝謝。
G: Here you are. 這里（現(xiàn)金）
W: 200 yuan. Please wait minute. I’ll be back with your changes and receipt.
Here is your changes and receipt, thank you. Good night, hope to see you again.
收您兩百元。請稍等，一會給您找零和收據(jù)。
（過一會）這是您的找零和收據(jù)，謝謝您。晚安，希望再次見到您。
2Situation Two: Pay By credit card(刷卡付帳)
G: Check/take the bill, please. 結(jié)帳。
W: Here is your check, sir. 這是您的帳單，先生。
G: Well, may I use my credit card? 那我能用信用卡結(jié)帳嗎？
W; Sure. What kind(of card) do you have, sir? 當(dāng)然可.請問先生是什么卡呢？
G: Visa card. Here you are.維薩卡，給。
W: Thank you, I’ll return your card and receipt in a few minutes. 謝謝，請稍等，一會回。
Will you please sign on the bill, sir? 先生，請在帳單上簽字。
Thank you. Bye-bye. Have a nice day. 謝謝。再見，祝您愉快。
3. Situation There: Signing The Bill（入房帳）
G: Waiter, may I get my bill? 服務(wù)員，能結(jié)帳嗎？
W: Sure. How would you like to pay for it, sir? 當(dāng)然，您想怎樣付帳呢？
G: I’d like to put it on my hotel bill. 我想掛房帳。
W: May I have your room number? 能告訴我您的房間號碼嗎？
G: 1208.
W: Would you sign your name and room number on the bill, please? And could you please show me your room key?
在帳單上簽上您的名字和房號好嗎？請出示您的房間鑰匙。
G: Here you are.給你。
W: Could you just sign here, please? 請在這里簽字。
G: Ok. 好的。
Enquiring
(G: guest, W: waiter)
DialogueⅠ:
G: Where is the restroom/ ladies room/ men’s room? 洗手間在哪里？
W: Go straight ahead, out the door and turn right. 往前直走，出門向右。
或者可以說 Let me show you the way. 我?guī)哌^去。如不遠(yuǎn)，可說 It’s over there.

DialogueⅡ:
G: Where’s the telephone? 哪里有電話?
W: It’s on the cashier desk. 收銀臺上有。

DialogueⅢ:
G：What is your buffet serving hour? 請問你們自助餐時間是什么時候？
W: Our buffet serving hour is from 5:30PM----10:00PM. 時間是從5:30PM----10:00PM.
G: How much is your dinner buffet? 晚餐自助餐多少錢？
W: It’s 128 yuan with 10﹪ surcharge. 每位128元加10﹪的服務(wù)費。

DialogueⅣ:
G: I’ve left my jacket here a moment ago. Have you found it? 我剛才把一件甲克忘在這里了，你們有沒有見到？
W: Where did you just sit now? 您剛才坐哪個位子？
G: Over there. 那邊。
W: Will you please describe it? 請描述一下好嗎？
G: A brown one. 是棕色的。
W: Do you have any valuable in it? 口袋里有貴重物品嗎？
G: No, not at all. 沒有。
W: Is this your jacket, sir? 這是您的甲克嗎？先生？
G: Yes, thank you. 是的，謝謝。
如果沒有找到，可以說I’m sorry it’s not found yet. But we’ll contact you at once if it’s found. May I have your telephone number? 對不起，沒找到。如果找到我們立即和您聯(lián)系。能告訴我您的電話號碼嗎？

Dialogue Study 對話學(xué)習(xí)
Dialogue Ⅰ
G: guest W: waiter

W: Good evening. Will it be a table for four? 晚上好，一張4人桌嗎？
G: Yes. I’m Alan Brown. I made a book for 6 people at 7:15, and two more people are on their way. 是的，我是艾倫布朗，我訂了一張7:15 的6人桌, 另外2個人還在路上。
W: I have your reservation, Mr. Brown. The table will be ready for you at t 7:15. It is just 7:00 o’ clock. Would you care to have a drink in the bar in the meantime? The bar is to your right. Shall I ask your friend to join you there? 您是有預(yù)訂的，布郎先生。7:15的桌子，現(xiàn)在7:00。 您要不要去酒吧喝點什么等等？酒吧在您的右邊。要不要轉(zhuǎn)告您的朋友去那兒找您？
G: That’s fine.好的。
W: (The other couple arrive.) Good evening! Is it Mr. Brown’s party? 晚上好！是布郎先生的朋友嗎？
G: Yes, we are. 是的。
W: They’re in the bar, sir. It’s to the right. 他們在酒吧里面，先生。酒吧在右邊。
W: Your table is ready, Mr. Brown. Would you please come this way? 您的桌子準(zhǔn)備好了，這邊請，好嗎？
G: Thank you. 謝謝。
W: Would you take your seats, please, ladies and gentlemen? (He pulls out the seats for them and they sit down ) Do you care for anything to drink before you order? 請坐，女士先生，要不要喝點什么？
G: No, thank you. I think we’ll skip the aperitif and order straight away. 不用了，謝謝。我想我們不要開胃菜，直接點菜了。
W: Ok, here are your menus. 好的，這是菜單。
G: Now let’s see… 我們看一下。
W: ( After waiting for a few minutes.) Are you ready to order now? 現(xiàn)在可以點菜了嗎？
G: No, we are still looking at the menu. Maybe you could you recommend something for the main course? 還沒，我們還在看菜單。也許您能推薦點什么？
W: Certainly. The T-bone Steak is very good. I would suggest you try that. 好的，帶骨牛排很好，我建議您嘗一嘗。
G: That’s a good idea. I love beefsteaks. I’ll have the T-bone Steak. 好注意，我喜歡牛排，好的我們就要帶骨牛排。
W: What kind of potatoes would you like to go with it? 您要土豆怎樣做呢？
G: Baked, please. 烤的。
W: And what would you like for appetizer? 請問要什么開胃菜呢？
G: I’ll have the baked salmon. 烤三文魚吧。
W: And would you like dessert or cheese? 請問要不要來點甜點或芝士？
G: Dessert. 甜點。
W: What can I get you for dessert? 要什么甜點呢？
G: I’ll take the ice cream. Strawberry ice cream. 草莓冰淇淋。
W: Thank you. 謝謝。

Dialogue Ⅱ:
G: Waiter! 服務(wù)員！
W: Yes, sir, is there anything else you would like to have? 先生，您還要點什么嗎？
G: No, thank you. Where can I pay my bill? 不用了，謝謝，哪里可以付帳？
W: You may pay at your table, sir. Here is your bill. Would you like to check it? 在這里就可以，先生，這是您的帳單。
G: Yes. Well, it’s 75 yuan. Does it include the service charge? 75元，包括服務(wù)費了嗎？
W: Yes, it does. Let me break it down for you. The steak is 38 yuan, the green bean is 10yuan and the beer is 20 yuan, which comes to 68 yuan, plus 10％ service charge. So the total is 75yuan.是的，我來給您算算看，牛排38元，青豆10元，啤酒20元，一共68元，再加上10％的服務(wù)費，總共75元。
G: That’s all right. 好的。
W: Are you staying in our hotel ? 您是我們酒店的住客嗎？
G: Yes, I’m Jerry Wang in room 789. 是的，我叫Jerry Wang，住789號房。
W: Ok, Mr. Wang, please sign your name here, we’ll put it onto your bills. Is that OK? 好的，王先生，請在這里簽名，我們把它掛在房帳上。
G: That’s fine . Thank you. 好的，謝謝。
W: Thank you for coming. Please come again, good-bye. 謝謝光臨，希望再次光臨，再見。
G: Good-bye . 再見。

Daily English
Exchanging Conventional Greetings寒暄

Let me introduce myself: I’m Judy, a waitress in the restaurant. 我介紹一下自己吧，我叫JUDY，是本餐廳的服務(wù)員。
Or: May I introduce myself?
This is my colleague, Jack Wang. 這是我的同事JACK。

I’ve often heard about you. 我經(jīng)常聽人說起你。
Your name just doesn’t come to me. 我就是想不起你的名字來。
Your look familiar, have we met before? 你看起來好眼熟，我們以前見過面嗎？
Have you met Jeff? ---No, I’m afraid not/ No, I don’t believe so./Yes, we already met.

How nice to see you again! 很高興再次見到您！
I’m so glad you could come. 你能來我真高興。
What a pleasant surprise, I haven’t seen you for ages. 這真是一個驚喜，我好久沒看到您了。

How are you doing these days? 最近怎樣。
----I’m ok/I’m just great./Fine, thank you, how about you?//All right, and you?/Quite well./Pretty good. /Everything’s fine./So far so good.

Nice/Interesting talking to you. 和您談話和高興/有趣。
It’s been great pleasure talking to you。 和您談話很榮幸。
----It’s also been wonderful to me.
Will you excuse me for a minute, please? 可以允許我失陪一會嗎？
See you again/soon/next time.
小知識：當(dāng)自己做中間人，把一方介紹給另一方的時候，應(yīng)遵從如下原則，把職 位或地位低的介紹給職位或地位高的，把次要人物介紹給重要人物，把年紀(jì)小的介紹給年紀(jì)長的，把男士介紹給女士等。

Preference And Hobbies偏愛和興趣

許多人在說自己很喜歡什么的時候，常常受漢語的影響說成：I very like…. 這種說法是錯誤的，應(yīng)該說 I like …very much.或： I quite like…
表示喜歡、偏愛什么可用like, love, enjoy, 如：
I like it! I love it! I enjoy it!
還可以用fancy:
I don’t fancy fish today. 我今天不想吃魚。
I fancy that girl in red. She looks like my type. 我喜歡那個紅衣女孩，她看起來像我喜歡的那種類型。
He is a quite rich man, he drives a fancy car and often goes to fancy restaurant. 他是一個很有錢的人，他開高級轎車還經(jīng)常去高級餐廳。
Favor:
I favor black and gray. 我喜歡黑色和灰色。
Will you do me a favor and lent me two hundred yuan? 你能否幫個忙借我200元。
May I ask you a favor.? 我可以請你幫個忙嗎？
Be keen on:
I’m very keen on PC games. 我很愛玩電腦游戲。
I’m keen on chess. 我喜歡下棋。
Be crazy about:
I’m crazy about Beckham. 我特別喜歡貝克漢姆。
I’m crazy about food. 我特別喜歡美食。
興趣愛好是人們在談話中經(jīng)常會涉及到的內(nèi)容，現(xiàn)在讓我們了解一下英文中有關(guān)興趣的一些說法：
如 What’s your hobby? 你愛好什么？
What do you do in your spare time? 你業(yè)余時間都做什么？
What are you interest in? 你對什么感興趣？
Are you a basketball fan? 你是一個籃球迷嗎？
What are your interests?你愛好什么？
Dialogue:
--What are you interested in? 你對什么感興趣？
--I’m very interested in music. 我對音樂很感興趣。
--Are you interested in classical music? 你喜歡古典音樂嗎？

--Are you a basketball fan? 你是籃球迷嗎？
--Yes, I’m a super fan of Yao Ming. 是的， 我是姚明的超級球迷。

--What’s your hobby? 你有什么愛好？
--My hobby is reading. How about you? 我的愛好是閱讀，你呢？
--I have a lot of hobbies, such as sports, traveling, singing and so on. 我有很多嗜好，比如運動、旅行、唱歌等。
--What do you do in your spare time? 你業(yè)余時間都做什么？
--I often surf the net. 我經(jīng)常上網(wǎng)。